News
Please see photos from July 2012 Snapshotz Online Monthly Bites
Please see photos from the April 2012 Snapshotz Online Monthly Bites
Please see photos from the March 2012 Snapshotz Online Monthly Bites
Please see photos from the September Snapshotz Online Monthly Bites
Please see photos from the August Snapshotz Online Monthly Bites
Please see photos from the August Snapshotz Online Monthly BitesSee photo and comments of Customer services Audit May 2011 Conference The Easter Snapshotz Online monthly bites were held at
'Whitespace' a premier art gallery in Auckland on the 20th of April. View
Photo's
2011 Trends to Watch, Feb 2011, View Details
Snapshotz Online Feb 2011 News Letter, Feb 2011, View Details
Call Center Consulting Company Taylor Reach Group
Partners with World Leader in Call Center Self Assessments, 5th Feb,
2011
View Details
Snapshotz Online interests the audit
department of the P.R. of China where a delegation visited the Customer
Services Audit limited offices, 20th Jan, 2011
View Details
Snapshotz Online the Web based self audit tool for customer service announced as a finalist in the 2010 TUANZ Innovation Awards. 26th Jun, 2010 View Details...
Invitation to participate in the
‘Snapshotz Online’ Australasian (ANZ) & North American Self Assessment &
Good Practice Programme for Customer Service Centres May, June and July
2010 - May 7, 2010
See the
CCiNZ Link or see
download it here
Snapshotz Online lists on Salesforce.com App exchange 14th Febuary 2010
Snapshotz Exhibits at the CCinz Conference 4th September 2009
Self auditing customer service Telecommunications Review July 16, 2009
View it on CustomerServicesAudit Web Site
Insurer measures customer service for improvement CIO - Intrepid journeys April 14 2009
View it on CustomerServicesAudit
Web Site
Amtel Partners
with Customer Services Audit to Offer Snapshotz – The Multifaceted Customer
Service Self-Audit Tool Amtel, 12th
Febuary, 2009
View it on CustomerServicesAudit
Web Site
Kiwi company launches customer service tool The Channel, 16th
December 2008
View it on CustomerServicesAudit
Web Site
Contact Centre News Letter 16th December 2008
View it on Customer ServicesAudit
Web Site
Snapshotz on Computer World 11th December
2008
View it on CustomerServicesAudit
Web Site
Snapshotz_Press_Release
20th November 2008
White Papers
Benefits of conducting a contact centre audit pg1.pdf
Benefits of conducting a contact centre audit pg2.pdf
What is a contact centre audit pg1.pdf
What is a contact centre audit pg2.pdf
Links
View Telecommunications Users Association
of New Zealand (TUANZ) reference to Snapshotz and Customer Services
Audit as well as the work of the organisation -
TUANZ - Audit/Assessment Providers
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